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I purchased two boxes, one box wasn't loaded, the other needed to be updated and I paid extra for "three year tech support'. Well I didn't know that the three year tech support provided will entail being rudely directed to watch YouTube tutorials.

Now had that been mentioned in the advertisement, I would have only purchased the two boxes minus the three year tech support.

I am going to purchase another box, but it will not be from this company. In my opinion their product as well as the lack of transparency is a concern.

Review about: Roku Streaming Media Player.

Reason of review: Damaged or defective.

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