I own 4 boxes, never had a problem until I bought the 4th one. I had issues and sent it in, it came back and I couldn't stream.
This is where my experience with their so called customer service began. Be prepare to spend days trying to fix your problem. They treat you like you should be the pimple faced nurd that should under their two to four word responses. Only when I threatened to report them to the BBB, they called me, God forbid if they happen to call you.
I was called a f***ing ***. Because the web site he sent me was wrong. They are horrible and verbally abusive.
Not too sure the product is worth all the aggravation you will encounter. Buyer beware!
Reason of review: Poor customer service.