Code Tv
www.codetvbox.com
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Code Tv Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Code Tv has 3.1 star rating based on 73 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Excellent product, Amazing content, Fast delivery.
Cons: Customer service, Being hung up on, But told it is sales.Most users ask Code Tv for the refund as a solution to their issues.
View full overview ›
Code Tv Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Code Tv has 3.1 star rating based on 73 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Excellent product, Amazing content, Fast delivery.
Cons: Customer service, Being hung up on, But told it is sales.Most users ask Code Tv for the refund as a solution to their issues.
Review authors value the most Billing Practices and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
Code Tv Media
Anonymous
Indigo error
Can not view any movies .because of the error
Reason of review:
Bad quality
Anonymous
Customer service? What customer service!
Rating Details
Bought two units from CodeTV. Firestick w/Alexa which I paid extra for and CodeTV's own (?) Android box which is supposed to be so extra {{REDACTED}} powerful! Yeah ok, whatever you say boys! My firestick came loaded with Kodi 16.1 which of course is obsolete and trying to update has been ***. The EXTRA POWERFUL EVERYTHING *** ANDROID BOX they tout, which I ordered a few months later, and by the way, the next addition of Kodi had already been on the market, was sent to me loaded with the old 16.1! When I sent an email to the NON EXISTENT customer service on how to update, they replied with a tepid, "Android box won't update AS IT IS HARDWARE LIMITED."! Really? And of course there was a link in their email for me to go to YouTube and try and figure it out. That's just another way of saying "*** you very much!" For those of you who are thinking about getting some type of unlocked Kodi device, check others out there and don't believe a small piece of *** company that spends big bucks on their website in order to get business. Both of my worthless non updated units are now in a landfill somewhere. And BTW you worthless pastie skinned computer schmucks that play video games all day and get on people who can update or upgrade their software, I'm a commercial airline pilot flying Boeing 737's, 757's and 767's. Come on by sometime and we'll see how smart and technically savvy you *** are in a real cockpit flying a real aircraft, rather then sitting at your desk littered with candy wrappers telling people like myself how inept we are at downloading !
Reason of review:
Bad quality
Anonymous
Code Tv is a ripoff
Rating Details
Code tv is the worst experence i have ever had... It is constantly not preforming as it was advertised... i wanted to return it but after not getting the shipping charges credited and having to pay the return shipping it wasn't worth the trouble.. I tried to work with the customer service, and program and reprogram but i still have problem trying to get the same entertainment that i do get on my fire stick, but can not get on code tv from Kodi to Hulu etc... and working with a customer service through email is a bunch of crap... so i would urge anyone considering purchasing code tv... DON NOT DO IT...Purchase a fire stick...much much better
Loss:
$80
Reason of review:
Not as described/ advertised
Preferred solution: Full refund
1 comment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Three Year Technical Support
Rating Details
I purchased two boxes, one box wasn't loaded, the other needed to be updated and I paid extra for "three year tech support'. Well I didn't know that the three year tech support provided will entail being rudely directed to watch YouTube tutorials. Now had that been mentioned in the advertisement, I would have only purchased the two boxes minus the three year tech support. I am going to purchase another box, but it will not be from this company. In my opinion their product as well as the lack of transparency is a concern.
Reason of review:
Damaged or defective
Anonymous
RIPPED OFF
I purchased this device back in April 2017. I followed all instructions and downloaded the required settings. Everything worked well up until late June of 2017. Then in July the box became unresponsive. It powers up but does not accept any commands. I can't change any of the settings period or go to any of the channels. The tv box became unresponsive. I emailed support and explained what was happening hoping someone would respond to my request. It has now been over two months now that I can't use this service. I have been RIPPED OFF. Code TV is advertising a product that they cannot deliver on their promise. REFUND, REFUND, REFUND.
Loss:
$82
Reason of review:
Poor customer service
Preferred solution: Full refund
Keona Gtd
Like Pulling Teeth!
Rating Details
I'm trying to set this thing up now. So far, I have contacted them several times for the details since the set up instructions don't tell you anything beyond initial box set up. They finally sent me a step-by-step email, BUT I still don't know how to use it. I emailed them back, and they have yet to answer. I told them I still don't know how to watch live TV. This is their comeback...If you want live TV, you have to install programs like Mobdro, etc. ETC?? What else besides Mobdro? There are no instructions as to finding this Mobdro. Right now, I'm downloading channels from the Play Store. Getting ANY information out of these folks is ridiculous. They reply in one sentence and that's it, no matter if you asked more than one question. I keep getting an error message, but no reply on that one. Wouldn't you think they would be forthcoming with all the info you need so you'd buy more than one of these boxes? I returned the same unit from a competitior for the same reason - you cannot get any setup help, no online chat, no phone number to call. Nothing! What ***
Cons:
- So far not so good waiting for them to redeem themselves
Reason of review:
Poor customer service
Preferred solution: Let the company propose a solution
Anonymous
Customer service
I own 4 boxes, never had a problem until I bought the 4th one. I had issues and sent it in, it came back and I couldn't stream. This is where my experience with their so called customer service began. Be prepare to spend days trying to fix your problem. They treat you like you should be the pimple faced nurd that should under their two to four word responses. Only when I threatened to report them to the BBB, they called me, God forbid if they happen to call you. I was called a *** ***. Because the web site he sent me was wrong. They are horrible and verbally abusive. Not too sure the product is worth all the aggravation you will encounter. Buyer beware!
Reason of review:
Poor customer service
1 comment
Guest-1376764
Hi I have a box I bought about a year ago is it necessary to upgraded and if so how do I do that
Anonymous
It worked twice then froze up and still can't get it to work
Rating Details
Keeps on coming up with Google has not loaded stays Frozen on screen they need to fix it should have bought a firestick no problems there I watch two movies on this box junk
Reason of review:
Bad quality
Anonymous
Works as advertised - I like it.
Rating Details
Bought the box, was originally going to buy the Firestick. It came with all the basic Kodi add-ons which I was happy about. Just the standard Kodi repo programs, which are all legit. I know how to program these on my own, so I was able to add the programs that I wanted. I had an issue with the sound. There was no sound. I emailed them. I got a response back in 5 minutes, literally. It was *** me, who realized I had hit the mute button on the bottom left of the remote by mistake. After that, everything worked perfectly. I was extremely satisfied with the product. Keep doing your good work. If any customer is having issues, they will help you right away.
Pros:
- Amazing content
Reason of review:
Good customer service
Anonymous
First box great. Second box..useless.
Second box. First was awesome at jarvis 16. This one..not a single addon installed. Love the people here saying how *** we are because its not working. An i.q. comparison would scare you. Its simply not what was promised..advertised or implied. Impossible to reach them. Fun times. Useless.
Reason of review:
Bad quality
Anonymous
Happy with my purchase - Very nice unit
Rating Details
I only needed a new device to watch my Netflix account on, and some other apps here and there. I don't have a smart TV so I defaulted to this device. The device came with Kodi 17.1, which just was released last month. It is new, and a little difficult to get used to, but it works very well. I am satisfied with it. 17.1 has a completely new interface and a new way to do things. It does definitely take time to learn. The reviewer below must have ordered an older unit, as the new units do have 17.1 in them. Personally, I am in-between. I wouldn't mind having 16.1, as it is more user-friendly.
Pros:
- Excellent product
- Live chat
- Fast delivery
Reason of review:
Good quality
Anonymous
Code TV reviw
Rating Details
got one for about $90, worked ok for a while, then seized up on one movie for days and trying to get it to move on accidentally reset to factory settings which eliminated KODI. Wrote the company, was brushed off, was not told they would fix it for any price. got another one for $90, completely different setup, practically impossible to go through the laborious process of loading and so on to make it work. could not get it to work, called, got treated very rudely, completely impatient person, kept chewing me out and saying i screwed it up. could not get him to assist without the continuing asinine insults. he iept trying to end the conv before i got it going again. finally got it set up, and PR guy hung up on me. this is nothing like the original. very difficult to get movies which are scattered all over throgh various apps yu have to load yourself. now is a bad product and horrible public relations.
Pros:
- First firestice before it quit working
Reason of review:
Poor customer service
Aerielle Zgw
Having difficulty with set up
It says zip files are empty when trying to load indigo,what's the issue and how do i resolve it?
Anonymous
Scams, only Arabic programs installed. Can't update nothing. I just trove 80 bucks.
Rating Details
Don't buy from this people.
Reason of review:
Bad quality
Anonymous
Code Tv Box
Rating Details
This product does not work as advertised. I have contacted them many times and they won't help me. Movies won't play because it comes up no stream available or when you select a provider another show plays many movies are so blurry you can't see them. Remote is junk. I recommend not to buy this save yourself the aggravation unless you know how to fix it. Their ad says you can get rid of your cable bill I sure wouldn't not with this product. don't buy don't buy don't buy don't buy don't buy don't buy don't buy don't buy don't buy don't buy don't buy don't buy
Loss:
$100
Reason of review:
Poor customer service
Anonymous
Don't be fooled!
Rating Details
Their Firestick had Kodi...big deal. I still had to find and install Exodus to watch movies. Paid way too much for what I got. Buyer beware.
Reason of review:
Not as described/ advertised
Companies Similar to Code Tv
Tatasky
“Sir tata sky set up box replacement charge sir I request to replace my set up box but your officer and...“
Cignal TV
“in as much as we want to settle ourbill due the 10th of this month. there were other charges that we...“
Cell2get
“This is a scam company, I bought a new phone but I received a used one and the Japanese version is not...“
Cashforlaptops
“I sent my IPad2 to Cash For Laptops as they quoted me $173...a perfectly mint condition IPad2 in...“
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
I agree with you my box don't work ether I am sorry that I got that bad box